Roles & Permissions
Pono uses a role-based permission system to control what team members can see and do within your workspace.
Available Roles
Owner
The account owner has full access to everything in the workspace:
- All documents, tasks, roadmaps, and content
- Team management (invite, remove, change roles)
- Billing and subscription management
- Brand Brain creation and editing
- Settings and integrations
There is one Owner per workspace. Ownership can be transferred to another member by contacting support.
Admin
Admins have near-full access:
- All documents, tasks, roadmaps, and content
- Team management (invite and remove members, but cannot change Owner)
- Brand Brain creation and editing
- Settings management (except billing)
Member
Members have standard collaboration access:
- View and edit all documents, tasks, roadmaps, and content
- Create new documents, tasks, and posts
- Cannot manage team membership
- Cannot access billing or subscription settings
- Cannot delete Brand Brains
Viewer (if available on your plan)
Viewers have read-only access:
- Can view documents, tasks, roadmaps, and content
- Cannot create or edit anything
- Useful for clients or stakeholders who need visibility without edit access
Changing a Member's Role
- Go to Settings > Team.
- Tap the ... menu next to the team member.
- Select Change Role.
- Choose the new role.
- Confirm.
Changes take effect immediately.
Brand-Level Permissions
If you manage multiple Brand Brains (see Managing Multiple Brands), access can be scoped per brand. A team member can be:
- A Member of Brand A
- Not have access to Brand B
Configure brand-level access in Settings > Team and selecting the brand scope for each member.