At PONO.AI, we offer flexible subscription plans tailored to meet the varying needs of businesses. Whether you're looking to expand your capabilities or adjust your current plan, managing your subscription is straightforward. This guide will walk you through the steps to change or upgrade your subscription plan with ease.
Understanding Your Subscription Options
PONO.AI provides a range of subscription tiers, each designed for different business stages and requirements. From the Founders Plan for startups to the comprehensive Agency+ Plan for larger enterprises, our tiers offer scalable features to support your growth.
Step 1: Accessing Your Subscription Details
Log into PONO.AI:
Navigate to www.pono.ai and sign in with your account credentials.
Access Account Settings:
Click on your profile icon or settings option, usually located at the top-right corner of the dashboard, and select “Account Settings.”
View Subscription Details:
Within the account settings, find the “Subscription” or “Billing” section to view your current plan details, billing cycles, and payment methods.
Step 2: Changing or Upgrading Your Plan
Evaluate Your Needs:
Review your current usage and future needs to determine whether an upgrade or a change in features is required.
Select a New Plan:
In the subscription section, explore the different plan options. Each plan will display included features and pricing.
Choose Your Plan:
Click on “Change Plan” or “Upgrade” near the desired plan. Review the features to ensure it meets your requirements.
Confirm the Change:
Follow prompts to confirm your selection. Ensure you review any changes in billing terms or feature sets associated with the new plan.
Step 3: Updating Payment Information
Review Payment Details:
Ensure your payment information is current and valid, updating credit card or billing information if necessary.
Step 4: Finalizing Your Subscription Update
Review Confirmation:
After confirming the plan change, review the confirmation details and check for any immediate next steps related to activation of features.
Access New Features:
Explore and start using the new features available with your upgraded plan, integrating them into your workflows effectively.
Troubleshooting and Support
Contact Support:
If you encounter issues during the subscription change process or have questions about plan features, contact PONO.AI customer support for assistance.
Refund and Cancellation Policies:
Familiarize yourself with our refund and cancellation policies available in the support section to understand terms related to subscription adjustments.
Need Additional Help?
If you have further questions about managing your subscription or require personalized assistance, visit our Help Center or reach out to the PONO.AI support team. We're here to ensure you have the best possible experience with our platform.